If you have questions or concerns regarding this statement, you should first contact at .
In order to use the Taste the Barossa website, we may require information from you in order to provide the best service possible
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Taste the Barossa is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Any details collected from Taste the Barossa customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at .
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at .
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Taste the Barossa uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at .
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Taste the Barossa may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Taste the Barossa does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Taste the Barossa site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of .
Taste the Barossa uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
Payments are fully automated with an immediate response.
For more information about eWAY and online credit card payments, please visit
Confirmation of booking after ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.
If you wish to query a booking please contact us at [email protected]
The following cancellation policy applies:
Bookings cancelled by the customer –
24 hours or less prior to departure – 100% retention of paid funds.
24-48 hours prior to departure – 50% retention of paid funds.
48 + hours plus prior to departure – 100% refund of paid funds.
South Australian Tourism Holdings Pty Ltd may offer a full refund for bookings cancelled by the passenger within 24 hours of departure at their discretion. Cancellations must be made in writing to [email protected]